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Clickin White Papers What Does Convenience Really Mean to Your Customers What Women Really Want Adding Value to Wait Time It's Open Season on Customers How to Make the Most of Your MCSO Findings Invited Articles and Presentations Advertising Research Journal Brand Perceptions of TV Commercials During Super Bowl XXXVIII American Academy of Advertising, Baton Rouge, LA, March 2004 "Multi-Modal Approaches to Studying Branding and Positioning" Center for Brand Research, University of Texas at Austin, May 2003 Impact of Super Bowl Advertising on Changes in Viewers' Brand Attitudes Modal Differences in Reputation Ratings: A Comparison of Online and Phone Responses Convenience Store News Keeping the Faithful Defying The Limits, Vol. 1, Montgomery Research Inc., 2002 "Using Online Research to Optimize Customer Value" ESOMAR, Paris, France, July 2001 "Examining the Relationship Between Ethnic Affinity and Brand" The Fifth International Conference on Diversity in Organisations, Communities and Nations, Beijing, China, June 2005 Branding, Diversity and Multicultural Communication NACS Magazine "Know Thy Customer" "The Benevolent Retailer" "What Women Really Want" SSGRR, L'Aguila Italy, July 2000 "Using E-Commerce to Leverage Your Products Upstream" Flash animation Western Decisions Sciences Institute, Mexico, March 2004 "Marketing To Consumers In Fast-Paced Retail Settings: Adding Value to Wait Time"

Custom Research Results and answers you need for your business decisions. Audience Studies Readership, advertising impact, and communication audits. Store Surveys Customer or employee feedback for individual locations or entire organization. Customer Satisfaction Benchmarks Compare to your own baseline or to national benchmarks. The Slash Report Comparisons of actual cell phone usage and costs by business and user profiles. Other Reports White papers, articles and invited presentations. Clickin Research 3308 Windsor Rd. Austin, Texas 78703 512-236-9161 info@clickin.com

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